Kicker: Smells like business as usual

NICK EICHER, HOST: The Better Business Bureau receives more than 150-thousand complaints a year, and a quarter of them do not get resolved. Do the math and that’s a lot of unhappiness in the world.

BETTER BUSINESS BUREAU: There are a lot of things to keep in mind to make sure that the process runs smoothly.

EICHER: That’s a how-to video on the BBB site.

But some people feel like they don’t need the instruction. They know how to complain. Perhaps you’ve met someone like this.

Turnabout is fair play and the BBB has some complaints of its own: So it released a list of what the BBB regards as silliest complaints of the year.

Like the person who complained that a packet of ramen noodles didn’t have enough seasoning.

Or the one who complained that a bar of soap that wasn’t foamy or bubbly enough.

Or, here we go, the person who went in for an oil change and said the mechanic didn’t smell good.

(Maybe it was the foamless, bubble-free soap!!!)

Maybe. But the complaint was very specific. The mechanic smelled like, and I quote, “a dead cat in an alleyway.”

The BBB says it checks out every complaint that comes in. See, it’s the last one I’m hanging up on. I just don’t see how you verify such a thing!

It’s The World and Everything in It.

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