Q: What do I do if I forgot my password?
A: Click here, enter your email address into the form and submit. If the email address is found, you will receive an email with a link to reset your password. Once you have reset your password, you will be logged in. You may click on Lost Your Password? at the bottom of the login page. The login page can be accessed by clicking on Welcome, Guest on the upper-right-hand side of the page and then clicking Login. If you need further assistance please contact technical support at [email protected] or call our Member Services team at (828) 435-2981.
Q: What do I do if my password does not work?
A: Check the caps lock on your keyboard. The username and password are case sensitive. You may also want to check the expiration date of your subscription to make sure your account is still active. To find the expiration date of your subscription, look on the mailing label of your print magazine (as seen in red below) or contact our Member Services team at (828) 435-2981.
Q: How can I change my password?
A: Login to the website and then click on My Account. Click the link that says Reset Your Password in the Manage My Account section. Your email address and password will be displayed. Under the Password field click Change Password. Fill out the form and your new password will be in effect. If you need assistance, please contact technical support at [email protected] or call our Member Services team at (828) 435-2981.
Q: How can I access WORLD's website on my mobile device?
A: Type in wng.org using your mobile device's web browser. You can also go to your phone's app store and search for "WORLD Magazine" to download our free app.
Q: How can I sign up to receive news and updates from WORLD by email?
A: To receive WORLD updates by email or to adjust your current email preferences, click here.
Q: How do I report a vulgar or offensive comment?
A: Click the Report Comment to Moderator link under the offending comment, or send an email to the Web Editor at [email protected].
Q: What do I do if someone else is using my name to post comments on the site?
A: Contact the Web Editor at [email protected] for assistance. We will do all we can to correct the situation and punish the guilty party, but we cannot be held liable for their actions, nor can we be held responsible for the comments being cached on online search engines such as Google.
Q: Where can I get more website help?
A: For general questions and comments, email the Web Editor at [email protected]. For technical or user account questions, contact technical support at [email protected], or call (828) 435-2981, Monday through Friday (except holidays), 9 a.m. to 6:30 p.m. Eastern Time.