Hacking isn’t NHS’s only problem

GLASGOW, Scotland—The ransomware cyberattack that wormed its way into at least 74 countries recently exposed new vulnerabilities in the U.K.’s National Health Service (NHS), as if it weren’t vulnerable enough.

Hospital systems in England and Scotland were taken offline. Major operations were delayed, causing frustration and additional worry to patients who spoke to TV interviewers. Sky News technology correspondent Tom Cheshire asked why the affected NHS trusts were not up to date. The answer he received from an IT source inside NHS was: “They patched nothing generally.”

Cheshire wrote, “Staff working to keep systems up to date were ‘crushed’—by a lack of organizational understanding and money.” He added that after an investigation last year into cybersecurity in the NHS, “We found that some trusts spent no money whatsoever on cybersecurity. The white hat hackers we worked with found serious vulnerabilities just at first glances. Those failings have now been exposed. And it’s patients who are paying the price.”

Failure to protect its computers and patient records is one of many problems within the NHS.

Last week, The Times of London reported a dim future for the NHS. According to “leaked estimates,” more than 5 million people could be stuck on waiting lists for treatment over the next two years. “The number of patients waiting more than four months for surgery,” writes the Times, “could more than double to 800,000 by 2019.”

There’s more. The Daily Telegraph reports that the number of people waiting at least a week to see a general practitioner has risen from 13.8 percent to 19.3 percent in just three years. And “more than 250,000 patients have been displaced by surgery [medical center] closures in the last year, a five-fold rise since 2013.”

Many doctors are retiring or leaving the profession, creating gaps the NHS has been unable to fulfill. There has been a rise in the number of doctors “going private,” as they are able to make more money than in the government system.

And yet, some in the United States continue to push for single-payer health insurance, which could likely lead to healthcare dispensed by the federal government.

It is a mystery why so many people in the U.K. and in the United States continue to put their faith in government when it has such a poor record of accomplishment.

It is a mystery why so many people in the U.K. and in the United States continue to put their faith in government when it has such a poor record of accomplishment. The television news programs in the U.K. carry stories about the government this and the government that, as if there is no other source to which one can turn to improve the level of medical care, or anything else.

This cult-like faith is causing harm to patients and needs to stop. Providing “free” healthcare to all U.K. residents has diminished the quality of care for all.

As with most things, the wealthy can go to private doctors, or visit the United States and other countries for higher quality and faster treatment. Those with fewer resources must rely on a system that increasingly resembles the stereotypical doctor who tells a patient, “Take two aspirin and call me in the morning.” That is, if you’re able to talk to a doctor at all.

Listen to Cal Thomas’ commentary on the May 4 edition of The World and Everything in It.